Revenues and Benefits Vacancies - Civica OpenRevenues

Revenues and Benefits Officers - Civica OpenRevenuesCouncil Tax Officers Benefits Officers NNDR OfficersVenn Group is currently working on behalf of an organisation that is recruiting for multiple experienced Council Tax Officers, Benefits Officers, and NNDR (Business Rates) Officers to support their Revenues and Benefits service.These opportunities are ideal for professionals with proven experience working within a local government environment and strong working knowledge of the Civica OpenRevenues system.Key ResponsibilitiesCouncil Tax OfficersAdminister and maintain accurate Council Tax accountsProcess changes in circumstances, discounts, exemptions, and reductionsDeal with billing, recovery, and enforcement activitiesRespond to customer enquiries and correspondenceEnsure compliance with relevant legislation and council policiesBenefits OfficersAssess and process Housing Benefit and Council Tax Reduction claimsVerify evidence and determine entitlement accuratelyManage changes of circumstances and claims reviewsHandle customer queries and provide advice on benefits legislationMaintain high standards of accuracy and productivityNNDR (Business Rates) OfficersAdminister and maintain Business Rates accountsProcess liability changes, relief applications, and exemptionsDeal with billing, recovery, and account adjustmentsLiaise with ratepayers and internal departmentsEnsure compliance with NNDR legislation and proceduresEssential RequirementsPrevious experience working within a ..... full job details .....