Revenues and Benefits Officer (General)

A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term. The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems. Benefits of the Revenues and Benefits Officer role:Fully remote workingCompetitive rate of 30 per hourInitial 3-month contract with potential extensionSupportive local authority environmentImmediate start availableResponsibilities of the Revenues and Benefits Officer:Processing Housing Benefit and Council Tax Reduction claimsManaging Full Case Reviews accurately and efficientlyHandling HBMS and ATLAS notificationsProcessing Universal Credit notificationsWorking with VEPS and maintaining accurate recordsEnsuring work is completed in line with legislation and proceduresDelivering excellent customer service and case managementExperience required for the Revenues and Benefits Officer:Previous experience working within a Benefits processing environmentStrong working knowledge of CivicaExperience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notificationsAbility to manage a high-volume caseload effectivelyStrong attention to detail and communication skillsIf this Revenues and Benefits Officer role is of interest, please ..... full job details .....