Revenue Assurance Manager

Revenue Assurance Manager Location: Canterbury (with occasional travel to Manchester & Solihull) Full-time, 37.5 hours per week

Up to -40k

• Do you have experience managing or leading a team within finance, billing, or revenue assurance?
• Are you confident working across multiple sites and keeping teams focused, proactive, and engaged?
• Would you like to play a key role in strengthening revenue assurance and billing accuracy for a growing organisation?

We are looking for a Revenue Assurance Manager to take responsibility for a small, multi-site team and ensure that revenue assurance processes deliver maximum value. Based in Canterbury, you will oversee five team members across different locations, with occasional travel required to support staff in Manchester and Solihull.

The Role

As Revenue Assurance Manager, you will provide daily leadership to your team, developing their skills and ensuring they remain aligned with business goals. You will oversee billing reconciliations, improve data accuracy within financial systems, and highlight revenue opportunities or cost risks. Alongside people management, you will work closely with finance, billing, and sales to improve reporting, streamline processes, and enhance the customer billing experience.

Key Responsibilities

• Lead and develop a team of five, conducting regular 1:1s and driving performance across multiple sites
• Manage reconciliations between supplier invoices and the billing system, ensuring accurate tagging and cost allocation
• Identify underbilling, supplier overcharges, and loss-making services, and work with stakeholders to resolve issues
• Oversee approval and investigation of purchase invoices within finance systems
• Produce monthly reports on revenue gains and margin improvements for the management team
• Collaborate with billing and development teams to enhance tools, processes, and MI reporting
• Improve customer billing accuracy, reduce credit note requirements, and ensure timely billing

What We are Looking For

• Previous experience managing people (or strong background as a Team Leader ready for the next step)
• Background in revenue assurance, finance, or billing
• Strong analytical and problem-solving skills, with the ability to spot trends and improve processes
• Confident communicator, able to work effectively with multiple departments and sites
• Flexible to travel occasionally between Canterbury, Manchester, and Solihull