Retirement Living Regional Manager

Retirement Living Regional ManagerLocation: BournemouthSalary: £35,665 per annumVacancy Type: Permanent, Full Time (37.5 hours per week)Home Based, covering Bournemouth, Southampton, Botley and GosportWe''re looking for an inspiring and values-led Retirement Living Regional Manager to lead the delivery of high-quality, customer-centred retirement living services across a defined locality.In this key leadership role, you''ll manage and motivate a team of customer-facing colleagues to ensure our customers feel engaged, valued, and supported to live their best lives. You''ll champion excellent service delivery, compliance, value for money, and continuous improvement - always guided by our customer promise: "If it matters to our customers, it matters to us."You''ll also play a vital role in building strong partnerships within local communities, ensuring our retirement living services remain vibrant, inclusive, safe, and sustainable.What you''ll be doingLead, inspire and develop teams, fostering a high-performance and customer-focused cultureSet clear objectives and take accountability for team performance, outcomes, and KPIsOversee a geographically defined portfolio of retirement living services, ensuring high standards of housing management, compliance, and statutory requirementsUse data and insight to identify opportunities for service improvement and inclusive community developmentEnsure service charges are transparent, fully recoverable, and compliant with ..... full job details .....