https://jobs.co.uk/job/retentions-advisor-the-work-shop-resourcing-ltd--cf360350-c1fd-4d44-bb9a-2440ea2ee9b5 RSS feed for Retentions Advisor at The Work Shop Resourcing Ltd. en-gb Wed, 19 Aug 2026 16:32:28 GMT https://jobs.co.uk/job/retentions-advisor-the-work-shop-resourcing-ltd--cf360350-c1fd-4d44-bb9a-2440ea2ee9b5 https://jobs.co.uk/job/retentions-advisor-the-work-shop-resourcing-ltd--cf360350-c1fd-4d44-bb9a-2440ea2ee9b5 Tue, 18 Aug 2026 11:51:53 GMT Location: Bournemouth | Salary: 12.71-12.71 Hourly | Type: Permanent | Our client is fast-paced, fast-growing company that helps veterinary practices to manage pet healthcare plans on behalf of their customers. They have recently grown from strength to strength and due to their continued success require positive and enthusiastic individuals to join their busy team as a Retentions Advisor in their customer service team. Working from their modern, vibrant and open plan office in Bournemouth, you will be responsible for managing the call flow and dealing with customers appropriately with a view of handling any possible retentions queries. As a Retentions Advisor, you will be required to manage the call flow in a timely and professional manner, asking customers appropriate questions to deal with their matter appropriately. The emphasis is on service and welfare; finding out why customers are having issues and reminding them of the benefits offered. This is an exciting opportunity to join a supportive and friendly customer service team, offering long term opportunities and growth. A confident telephone manner and a passion for delivering first class customer service is required. A strong team player with a friendly and approachable nature and competent... Permanent