Retention Assistant

Grade: 6Salary: £16,221 (£27,036 FTE)Hours: Part-time, 22.5 hours per week (days to be discussed)Position type: PermanentResponsible to: Retention ManagerDirect reports: NoneLocation: Remote (UK based) with occasional travel to our HQ, Truro Cornwall. Or Truro, Cornwall (Hybrid, with working from home) ROLE PURPOSE: This is an exciting new role in the team which will support the growth of the Retention programme by supporting on the delivery of campaigns and supporter journeys, and helping to optimise the processes, systems and ways-of-working across the team. The successful candidate will join a supportive and vibrant team in our mission to deliver best-in-class donor experiences and grow unrestricted income, inspiring UK individuals to become long term supporters of ShelterBox. Reporting to the Retention Manager this post will work closely with the Retention Officer to deliver engaging supporter experiences to our existing individual supporters. WHO ARE WE LOOKING FOR? We are looking for a talented, well-organised individual with an interest in international aid, and who is keen begin their journey in Individual Giving and develop their fundraising experience. The successful candidate will be practically-minded and methodical with great attention to detail - and ideally have a creative touch. They will be confident bringing their skills to a range of different tasks and projects. They will have excellent communication and numerical skills and be able to manage their ..... full job details .....