Retail Travel Manager

Do you consider yourself a dynamic retail travel branch manager who thrives off the challenge of increasing travel sales and getting the best out of your travel consultants? Respected and established independent Travel Agency with branches in the East Midlands is seeking an experienced Retail Travel Branch Manager to join their friendly team of Travel Consultants in Lutterworth. You will be tasked with managing a team of experienced travel consultants and will need to drive the potential of this store. This is a hands-on management role, with a team of experienced Travel Consultants so the successful candidate will need to come from a travel management background. Starting salary is circa 30k pa dependent on experience plus monthly and annual bonus, as well as additional incentives and discounts. JOB DUTIES:To lead, motivate and energise your teamIdentifying training and development needsRecognising your individual staff''s potential and promoting itSet targets in accordance to staffing levels, seasons and trendsSuggest ideas and solutions to improve revenue and profit.Ensure that your branch goes from strength-to-strength, reaching and exceeding targetsPlan and execute in-house promotions, company campaigns and incentivesKeep your product and brand knowledge up to dateHave in-depth knowledge of the company''s brochures and destinations and preferred suppliersAnalysis commercial performanceDeal with complaints in a calm and diplomatic manner EXPERIENCE REQUIRED:Relevant ..... full job details .....