Retail Transaction Manager

Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world s most iconic brands and join Porsche Centre Guildford. To apply for this role, you must have experience within a previous FandI focused automotive role.Role:Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Guildford optimises every opportunity to achieve the Centre s Finance Income (FandI) and Valued Added Product Targets. You ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers vehicles. Being the subject manager expert on all FandI products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations.Responsibilities: Ensure all customers are fully qualified and offered relevant value-added productsEngage all retail customers with finance/product presentations and record referrals accuratelySupport target setting and monitor Sales Executives FandI performanceCoach sales executives on finance referralsMaintain accurate FandI data for forecasting and performance trackingManage VWFS Finance Renewals and maintain related platforms and campaignsHandle customer concerns promptly, following FCA complaint procedures and Porsche standardsEnsure compliance with PRG Sales Process, FCA/RICS ..... full job details .....