Retail Support Administrator

Age UK is recruiting! We have a fantastic opportunity to join our Retail Support team as an Administrator.Working within our dedicated Retail Support Team, the successful applicant will utilise their skills in administration, data management and customer service to help ensure Age UK''s retail Operations are compliant and well-supported.Working full-time at our Warrington office, you will support our Retail Support Senior Co-ordinator in the swift response to both internal and external stakeholders, both over the phone and via email, while fostering positive relationships with shops, volunteers and external contacts.With an average of around 4,000 retail volunteers supporting our shops and over £2 million generated annually through Gift Aid, you will take responsibility for any administrative duties through our new online volunteer application platform as well as ensuring the accurate compliance and administration of Gift Aid across Age UK''s retail estate; experience and knowledge of Gift Aid is therefore fundamental to the role.If you are a motivated Administrator looking to use your skills to support a charity that provides vital services and support to older people, then this may be the role for you! Must haves: Experience Experience working within a high volume multi-functional administration role. A, I Experience and knowledge of Gift Aid scheme. A, I Experience at an advanced level of using Excel including V-look ups and formulas. A, I Skills and Knowledge The ..... full job details .....