Retail Supervisor

About UsPro:Direct Soccer is creating a premium destination for football performance and football-inspired fashion in Liverpool. Our flagship store is built for players and fans who live and breathe the game - bringing together world-class product, elevated service, and a deep connection to football culture.We''re looking for a Retail Supervisor who combines strong retail experience with a genuine passion for football. This is a great opportunity for someone who understands the football customer - from boots and performance product to club culture, kit launches and football-inspired style - and wants to help deliver an outstanding store experience in a premium retail environment.The RoleAs a Retail Supervisor, you''ll be a key presence on the shop floor, leading by example to deliver excellent customer service, strong sales performance, and high presentation standards.Working closely with the Assistant Manager and Store Manager, you''ll support the day-to-day running of the store and act as a role model for Sales Assistants. While this is not a direct line management role, you''ll play an important part in setting standards, supporting the wider team, and helping bring Pro:Direct''s football culture to life for every customer.Key ResponsibilitiesLead by example on the shop floor, delivering excellent customer service and confident product advice.Support the Assistant Manager and Store Manager with the day-to-day running of the store.Act as a role model for Sales Assistants ..... full job details .....