Retail Store Manager

Retail Store Manager - Central GloucesterSalary: £28,000Role PurposeThe Retail Store Manager will lead the day-to-day running of the Central Gloucester store, driving sales performance, delivering exceptional customer experience, and ensuring operational excellence throughout both peak and off-peak trading periods. This role is central to maintaining high standards, motivating a team, and ensuring the store consistently reflects the brand''s values.Key ResponsibilitiesSales and Performance LeadershipDrive store sales and deliver against company KPIs.Provide timely, accurate, and insightful data to HQ to support sales strategy development.Identify opportunities to improve store performance and share recommendations based on daily operational experience.Operational ExcellenceOversee all core operational procedures including stock management, merchandising, and store presentation.Maintain accurate stock levels and ensure efficient stockroom organisation, particularly post-peak.Ensure compliance with established processes and company standards.Use Microsoft Office tools confidently to complete reporting and administrative tasks.Customer ExperienceKeep the customer at the heart of every decision and interaction.Act as the escalation point for customer issues, resolving concerns with professionalism and empathy.Lead by example in delivering exceptional service.Peak Season ResponsibilitiesTeam Recruitment and LeadershipRecruit, train, and onboard additional seasonal ..... full job details .....