Retail Store Leader - Contract

On behalf of our client, we are seeking to recruit a Store Leader to join our client on a contract basis until January 2027. As the Store Leader you will have experience in retail management and you will lead and develop your team to achieve the store goals.Role: Store Leader Pay: 23.17 per hour PAYE Location: London Hours: 40 per week, Must be flexible to work any day of the week, Monday to Sunday on a rotational shift patternResponsibilitiesMaintain and uphold high standards for customer experience, visual merchandising, and overall store environment.Proactively manage customer escalations, ensuring timely resolution aligned with brand values.Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates.Recruit, coach, and develop managers and future store leaders.Set clear team and individual targets, track performance, and provide ongoing feedback and development.Lead by example to foster a positive, motivated, and collaborative team culture.Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth.Monitor results, identify trends, and take corrective action or provide strategic recommendations.Execute operational and merchandising strategies in alignment with local HQ direction.Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health and safety, and loss ..... full job details .....