Retail Performance Manager

Location: South Wales Salary: £32k plus comm / car allowance of £4k or company car About the role We''re looking for a driven Retail Performance Manager to take ownership of a portfolio of 555 retailers within a defined territory. This is a fast-paced, field-based role where you''ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint''s products and services. You''ll be at the heart of our network-building strong relationships and delivering measurable results. What you''ll be doing Own the commercial performance of your territory, driving revenue growth and product penetrationDeliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering modelUse data and insight to identify opportunities and create targeted action plansCoach and support retailers to improve in-store execution and performancePromote and grow adoption of PayPoint''s full product suiteConduct compliance checks and ensure retailers meet required standardsAccurately record all activity and outcomes in CRMBuild strong, trusted relationships and act as the go-to contact for performance supportShare insight and feedback to support continuous improvement across the business What success looks like Territory revenue growth and improved product penetrationStrong compliance performance and reduced breachesHigh-quality, consistent visit deliveryMystery shopping scores above 85%High levels of retailer ..... full job details .....