Retail Operations Manager

Role: Retail Operations ManagerLocation: SeafordHours: 40 hours per weekPay: £35,000 per annum + bonus based on performance (OTE £50k)An excellent opportunity has arisen for a Retail and Operations Manager to join one of our longstanding clients, an exciting and growing business within the home improvement and services industry with worldwide locations.Benefits:Competitive base salary with performance-related bonusesComprehensive training and support providedClear progression pathway to business ownershipThe Requirements:Previous experience in a management role is desirableStrong leadership and organisational capabilitiesSales-focused with commercial acumen and excellent interpersonal skillsFinancial understanding including PandL and reportingProficient in Microsoft Office and CRM systemsValid UK driving licenceThe Role:Oversee daily operations of a local showroom, ensuring a professional, organised, and brand-aligned environmentLead and support a small team including sales consultants and operational staffManage the customer journey from initial enquiry to post-sale follow-up, ensuring an exceptional client experienceDeliver expert consultations on kitchen transformations, offering tailored advice on doors, worktops, appliances, lighting, and morePrepare in-home quotations and close sales effectively, following up with potential customers as neededLiaise with installers, suppliers, and customers to ensure timely and high-quality project deliveryMaintain showroom ..... full job details .....