Retail Operations Manager

Retail Operations Manager (Temporary Cover)Location: Darlington and surrounding areasHours: 15-22 hours per week (2-3 days per week)Duration: Temporary coverSalary: 14.45 per hourWe are currently seeking an experienced Retail Operations Manager to provide short-term support across a well-established charity retail operation.This is a hands-on operational management role supporting a network of charity shops and warehouse operations during a period of temporary cover.Key Responsibilities Lead, manage and support Shop Managers and Warehouse Leads Provide operational guidance and day-to-day management support across multiple locations Work closely with the Head of Retail to maintain service standards and performance Support staff management processes, including employee relations where required Help drive retail performance and identify opportunities for improvement Assist with progressing recommendations from a recent external review of retail operations Ensure high standards of customer service, compliance and operational effectiveness are maintainedWhat Support is Available?The successful candidate will receive ongoing support from the Head of Retail throughout the assignment. In addition, you will work alongside an established team including a Retail Administrator, Lead Driver and experienced Shop Managers. HR support will also be available where required.About YouWe are looking for someone with: Previous operational, retail, area management or multi-site management ..... full job details .....