Retail Manager (Luxury Boutique)

Working Hours - 5 Days out of 7 Between 9.30am to 6pm Monday to Sunday

We''re working with a well-established luxury goods business with a long-standing reputation for quality. They''re now looking for an experienced Retail Manager to launch and lead their new flagship store in Glasgow City Centre.

This is a varied, hands-on role where you''ll lead a small retail team of 3, drive local promotional activity, and shape the store''s offering to meet customer demand. You will have the opportunity to take full ownership of a high-profile store within a respected organisation with a blend of operational responsibility and creative freedom in your role. It would suit someone with a commercial mindset and strong communication skills - someone who enjoys building relationships and storytelling, sharing the companies history, craftsmanship and how the products origins.

What you''ll be doing:

• Managing all day-to-day aspects of the store, ensuring smooth operations and excellent customer service
• Leading and developing a team of Retail Sales Assistants, setting rotas, approving timesheets and coaching for performance
• Driving store sales and community engagement through events, promotions and local marketing initiatives
• Monitoring store performance, reporting on sales figures, stock levels, margins and costs
• Creating and refreshing store layouts and product displays, ensuring the shop is well presented and commercially appealing
• Work closely with the merchandising, production and area sales teams

What we''re looking for:

• Proven experience in a retail management role, leading a small team
• Experience with luxury, high-quality products would be a strong advantage
• Strong customer focus, passionate about providing exceptional levels of service
• A confident people manager who can lead by example and motivate a team
• Creative and hands-on, with a flair for layout planning, local marketing and events
• Strong commercial awareness with the ability to interpret sales and performance data
• Comfortable using stock and reporting systems, along with Microsoft Office
• Organised, detail-oriented and calm under pressure