Retail General Manager

My client are looking for an experienced manager with leadership experience in food service and customer-facing environments. Proven track record of managing teams, delivering excellent customer service, meeting sales and KPI targets, and maintaining high food quality and safety standards. A motivated and adaptable leader who excels at coaching staff, improving performance, and creating positive customer experiences. The ideal candidate will manage the team by coaching, supporting and developing colleagues to reach their full potential, creating an environment where everyone can thrive. You''ll be committed to pushing the team continually looking for ways to improve performance, quality and the customer experience. You will remain positive and resilient under pressure, overcoming challenges with a solutions focused approach. Job Description:Help your team to support their personal developmentEstablish the bakery as the heart of the local communityInspire your team to deliver industry leading service every timeDrive a culture of high performance through team engagementConsistently perform to financial KPI''sTake ownership of all controllable costs through effective managementTrain and coach our team to Brand StandardsMake the World''s Best Coffee and Prepare Award Winning FoodMake the most of colleagues'' strengths and ensure that they are in the right place to maximise salesPerson Specification:Previous experience in a management or supervisory role within hospitality, food ..... full job details .....