Retail Consultant | Aesop Harrods, London | Full Time

Retail Consultant | Aesop Harrods, London | Full TimeAs a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What We Are Looking For

Experience operating within a customer service role or environment

Effective selling skills and the ability to drive commercial outcomes

Strong communication and problem-solving skills

History of successfully participating in and contributing to a team

Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all

Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives

Working knowledge of skin care and skin care industry (advantageous)

Knowledge of hair care, body care, fragrance and home categories (advantageous)

The successful applicant will have flexible availability in line with Harrods opening hours, including weekends and evenings.

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Personal Care Product ..... full job details .....