Retail Assistant - Part Time - Southport Promotions · Knowsley Head Office

OverviewJoin a life saving crew

The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.

We’re thrilled to announce we are opening brand-new retail store in Southport, and we’re looking for enthusiastic, customer-focused individuals to join us as Retail Assistants!

As a Retail Assistant, you’ll be the face of our store, helping to create a welcoming and vibrant shopping experience. You’ll assist customers, manage stock, maintain visual merchandising standards, and work closely with the team to ensure smooth daily operations.

Job Description

JOB TITLE:

Retail Assistant

DEPARTMENT:

Retail

REPORTING TO:

Shop Manager

SALARY:

£18,395

WORKING HOURS:

28 hours per week

Main duties and responsibilities:

• Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.

• Assist with pricing of items to ensure profit maximization.

• Proactively promote Gift Aid in order to maximise contributions from donations.

• Work alongside volunteers acting as a role model ensuring standards of quality are met.

• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity.

• Provide excellent customer service and donor experience, which attracts new supporters every day.

• Ensure high standards of cleanliness, display and merchandising are met.

• Ensure the Health and Safety of your colleagues and customers.

• Establish quality standards, consumer safety and ensuring continuity.

• Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.

Person Specification

Experience

Previously worked on an EPOS system

Experience of working with volunteers

Knowledge of Gift Aid procedures

Knowledge of Health and Safety

Skills

A good standard of numeracy and literacy

IT Literate

Cash handling experience

Communicate effectively across a multi-site organisation.

Strong organisational skills

Pro-active team member

Personal Attributes / Abilities

Ability to manage time with conflicting priorities

Open, adaptable, honest and reliable

Flexible approach to meet the demands of the Charity

Enthusiastic and motivated to deliver excellent service

Ability to be standing/walking during working hours

Ability to lift and move heavy items including furniture in our Furniture ..... full job details .....