Retail Assistant

Job Description: Sales Assistant Retail Location: Plymouth Salary: DOE. Salary will increase after JET training and is under review for a potential increase. Hours: 9:15am 5:10pm, five days per week (37.1 hours). Day off normally Tuesday. Sundays are usually closed; December Sunday shifts are rotated fairly across the team. Job Type: Full-time Reports To: Manager / Deputy Manager About the Role Are you passionate about retail, customer service, and creating an inspiring shopping experience? This Sales Assistant role is perfect for someone who thrives in a lifestyle focused retail environment. You ll work in a store where attention to detail, team collaboration, and exceptional customer experiences are key. As a Sales Assistant, you ll play a vital role in engaging with customers, driving sales, and maintaining the high standards of presentation and service that define the store. Key Responsibilities Deliver outstanding customer service and build lasting relationships Maximise sales by sharing product knowledge and creating engaging experiences Motivate and support your team to achieve store goals Accurately handle cash and card transactions Maintain stock levels and update the stock system Merchandise the store effectively to optimise presentation and sales Maintain and grow the customer database Follow company sales processes to improve personal performance Ensure high standards of after-sales service, including order and complaint follow-ups Monitor KPIs and understand ..... full job details .....