Retail Area Support Manager

We''re now looking for a dynamic and motivated leader to join our Retail team as Retail Area Support Manager for our shops based in South London. In this role, you''ll help ensure our shops are safe, welcoming, and thriving spaces that inspire donations, volunteering, and sales - all contributing to Shelter''s mission of defending the right to a safe home. About the role This role supports the Area Manager to ensure shops across the area are safe, welcoming and thriving. You''ll represent Shelter in the community, creating positive experiences for customers, donors and volunteers while maximising Gift Aid and encouraging ongoing support. You''ll help to oversee shop operations - from pricing and stock rotation to displays and local income-generating events, along with playing a key part in recruiting, developing and guiding Community Shop Managers. Financial responsibility is central, following procedures, reviewing shop accounts and supporting managers to identify opportunities and reduce costs. Success means helping shops meet and exceed targets, increasing Shelter''s contribution and ensuring vibrant, well-run shops that maximise impact. About you We''re looking for an experienced leader who can inspire and motivate teams to deliver outstanding results. You''ll thrive in a varied role, bringing energy and creativity to shop environments, helping teams attract customers and donors, and deepening their knowledge of Shelter''s mission. With strong influencing skills, you''ll ..... full job details .....