Retail Area Manager

Retail Area ManagerLocation: Rotherham Hospice Retail ShopsSalary: £32,036 - £39,156 per annumVacancy Type: PermanentClosing date: 9 AprilAbout UsRotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996.About the RoleAs a Retail Area Manager, you will lead and support an area of Hospice retail shops, ensuring consistent performance, compliance and supporter experience across your designated region.You will coach and develop Shop Managers and teams, drive sales and Gift Aid performance, oversee stock flow and merchandising, and ensure operational excellence across all sites.This role requires strong people leadership, analytical ability, multi-site retail experience, and a commitment to the Hospice mission and values.Key ResponsibilitiesArea Leadership and Performance: Lead Shop Managers across your area, providing coaching, mentoring and performance management.Monitor sales, Gift Aid, KPIs and cost control; implement action plans to address underperformance.Support new store openings, refits and strategic growth initiatives.Provide hand on shop support, observing, mentoring and learning whilst contributing to the shop rota cover.Operational Standards and Compliance: Ensure consistent implementation of retail policies, procedures, stock processes and cash controls.Conduct regular shop visits, audits and follow-up actions.Uphold health and safety, safeguarding and data protection ..... full job details .....