Retail Account Manager

Retail Account Manager, Luxury retail, Central London, Permanent, £40,000 - £45,000 with benefits A rare opportunity has arisen to join a prestigious heritage retailer with Royal Warrants, supplying bespoke products and services to clients across the UK and internationally. This varied role combines client relationship management, export administration, project coordination, stock control, event support and business development. Working within a small and experienced team, you will manage client enquiries, coordinate bespoke orders, oversee export documentation and support the delivery of high-profile ceremonial events. This is an excellent opportunity for a highly organised professional who enjoys building relationships, managing multiple priorities and working within a unique and specialist environment. Key Responsibilities Managing relationships with UK and international clients Coordinating bespoke orders from enquiry through to completion Producing quotations, processing orders and issuing invoices Managing export and customs documentation Monitoring stock levels, hire inventory and returns Liaising with suppliers, craftspeople and internal teams Supporting client consultations and fittings Assisting with ceremonial events and business development activities Attending events and representing the business professionally Maintaining accurate records using Excel and internal systems About You Solid experience in a client-facing, coordination or commercial support ..... full job details .....