Retail Account Manager

Retail Account Manager
Location: Outskirts of Crawley
Salary: -35k - -50k DOE
Benefits: Flexible start/finish times, free gym membership, health and wellbeing programmes, discounts at hundreds of retailers and hospitality venues, health cashback plan

Are you an experienced Retail Account Manager with a strong background in FMCG, and supplier-side retail partnerships? Do you have experience working with leading retailers such as Aldi, Tesco, TK Maxx, Lidl, or Sainsbury''s? If so, we want to hear from you.

Why apply?

• Retail-focused role - manage and develop high-profile product categories with major retailers
• No sales targets - focus on strategic retail development and delivering exceptional service
• Career growth - join a thriving, innovative, and fast-paced business

The Company

Our client is a market-leading FMCG supplier known for developing and delivering high-quality products to leading UK retailers. With continued expansion, they are seeking a proactive Retail Account Manager to drive key retailer relationships and ensure seamless product supply.

Key Responsibilities:

• Retailer account management - build and maintain strong relationships with retail managers and buyers at major retailers
• Retail strategy development - develop and execute strategies for growth within your retail, analysing market trends and customer demands
• Product lifecycle oversight - collaborate with NPD, buying, and supply chain teams to manage product ranges, SKU portfolios, and launches
• Product expertise - oversee bespoke product development, packaging, and branding to meet retailer specifications
• Critical path & supply chain coordination - manage supplier relationships globally to ensure smooth order fulfilment and stock availability
• Process improvement - streamline operations and drive efficiencies within retail management
• Cross-functional collaboration - work alongside internal teams to support new product development, packaging approvals, and compliance
• Issue resolution - quickly address and resolve challenges related to quality, supply, or delivery timelines

What We''re Looking For:

• Proven FMCG account management experience - ideally working with supermarkets, discounters, or major retailers
• Strong understanding of SKU management and supplier negotiations
• Track record of working with retail buyers and understanding their commercial needs
• Team management experience
• Excellent project management skills with experience managing critical paths
• Proficiency in Microsoft Office, CRM, and order management tools
• Full UK driving licence and own transport (due to office location)
• Desirable: Experience in process improvement, change management, or international supply chain operations

Refer a friend and earn a retail voucher worth up to -500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.