Step into a world of whimsy at Richmond Tea Rooms
Madchester''s beloved Alice in Wonderland-themed destination thats enchanted guests for over 15 years. Were now searching for an experienced and commercially mindedGeneral Managerto take the lead as we evolve the brand, introduce late night openings, and expand our event offering.This is a standout opportunity for someone who combines hands-on leadership with a keen eye for business growth.What You''ll Be DoingAs General Manager, youll oversee all daily operations, lead and develop a dynamic front- and back-of-house team, and be instrumental in shaping the next era of Richmond Tearooms. From running a high volume service with polish and charm to delivering creative new ideas for events and increased trade.This is a role for someone who thrives on both hospitality and innovation.Key ResponsibilitiesFull responsibility for all FOH and BOH operationsDrive revenue through event programming and extended trading hoursStaff recruitment, training, scheduling, and performance managementBudgeting, cost control, and managing to PandL targetsEnsure brand standards and guest experience are consistently exceptionalWork closely with the owners to implement growth strategiesOversee local marketing and promotional activityAbout YouMinimum 3 years'' experience as GM or senior manager in a busy, fast-paced venueProven success in growing revenue and optimising team performanceCommercially astute with a deep understanding of PandL, KPIs, and operational reportingInspirational team leader with excellent communication skillsPassionate about guest experience with a love for unique, theatrical hospitalityHighly organised, proactive, and solution-orientedWhy Join Us?Competitive base salaryof £32K plusperformance-related bonus schemeGenuine opportunity to grow the business and make your markWork in one of Manchesters most iconic independent venuesSupportive ownership and a creative, fun-loving teamFreedom to help evolve our offering with fresh ideas and bold ..... full job details .....