Response and Voids Manager

Response & Voids Manager – Social Housing Contractor

Location: Wisbech (with travel across a regional patch)

Salary: £48,000-£55,000 per annum

Start date – ASAP

We’re working with a leading social housing contractor who are looking for an experienced Response & Voids Manager to join their team.

This is a fantastic opportunity to take on a pivotal leadership role, overseeing responsive repairs and void refurbishments across a broad geographic area. You’ll be managing a skilled, close-knit team and ensuring works are delivered to the highest standards of quality, efficiency, and client satisfaction.

Why this role?

The business is entering an exciting new chapter of growth, and this role is key to shaping the future of their repairs and voids operations. They’re looking for a forward-thinking manager who thrives on problem-solving, embraces innovation, and is confident using data and systems to drive service improvement and operative performance.

The role:

• Lead and support a dedicated team delivering responsive repairs and void refurbishments.
• Manage KPIs, budgets, and quality standards to ensure contractual compliance and client satisfaction.
• Use data and systems insight to improve decision-making, efficiency, and productivity.
• Develop and maintain strong client and supply chain relationships.
• Drive a culture of continuous improvement and operational excellence.

About you:

• Proven track record managing responsive repairs and void programmes within social housing.
• Experience leading a small team across a wide geographic patch.
• Strong organisational and communication skills, with a collaborative, inclusive leadership style.
• Confident in using technology, systems, and data to improve efficiency and outcomes.
• Proactive problem-solver who can turn challenges into solutions.

Contact – (url removed) – (phone number removed)