https://jobs.co.uk/job/resolutions-specialist-utility-collections-ltd--fe6819b7-f4c3-4723-b6dd-634d59bc561d RSS feed for Resolutions Specialist at Utility Collections Ltd. en-gb Tue, 26 May 2026 00:26:09 GMT https://jobs.co.uk/job/resolutions-specialist-utility-collections-ltd--fe6819b7-f4c3-4723-b6dd-634d59bc561d https://jobs.co.uk/job/resolutions-specialist-utility-collections-ltd--fe6819b7-f4c3-4723-b6dd-634d59bc561d Tue, 19 May 2026 23:00:00 GMT Location: Lancashire | Salary: Negotiable | Type: Permanent | Resolutions specialist - Poulton-le-Fylde, FY6 8JX - Office Based £29,000 Rising to £31,000 after probation Competitive basic salary Full training and ongoing development Join a growing, dynamic, and supportive team Be part of a scale-up business making a real difference in the energy sector Office-based role in a professional and approachable working environment This role would suit someone who is: A confident communicator with strong telephone skills Resilient and able to remain calm under pressure Naturally empathetic and able to adapt to different customer needs Organised with great attention to detail Motivated and capable of managing their own workload A team player who can follow structured processes Tech-comfortable – especially with Microsoft Office and CRM systems Skills and Experience (Preferred but not essential): Experience in credit control or debt resolution Background in the utilities or energy industry What You’ll Be Doing: As a Resolution Specialist, you’ll be the key point of contact between energy suppliers and their commercial customers. This isn’t a one-size-fits-all collections role – it’s about understanding each busine... Permanent