https://jobs.co.uk/job/resolution-delivery-coordinator-newlon-housing-trust--f47fd24e-3ae0-4d1b-9e76-2f152445fa79 RSS feed for Resolution Delivery Coordinator at Newlon Housing Trust. en-gb Fri, 17 Jul 2026 20:28:39 GMT https://jobs.co.uk/job/resolution-delivery-coordinator-newlon-housing-trust--f47fd24e-3ae0-4d1b-9e76-2f152445fa79 https://jobs.co.uk/job/resolution-delivery-coordinator-newlon-housing-trust--f47fd24e-3ae0-4d1b-9e76-2f152445fa79 Fri, 17 Jul 2026 11:52:10 GMT Location: London | Salary: 33000.00-33000.00 Annual | Type: Contract | Resolution Delivery CoordinatorFull-time, fixed-term contract until March 2027Starting salary is £33,000 per annum, increasing in increments to £42,275 per annum once agreedperformance targets have been met. Plus opportunity to earn up to 5% performance related payLocation: Hale Village, London, N17Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.At Newlon we want to deliver great services. Sometimes things go wrong and we want to provide a quick, reliable and transparent complaint resolution service. Your role will be to ensure speedy and effective resolutions are delivered in repair related complaints, reducing the need for complaints to escalate and ensuring promises made with regard to the complaint are delivered.This is a customer focused role and you will be the point of contact for residents who have raised a complaint, so communicating clearly, empathetically and in a timely way will be a key to your success.With a background in service delivery and proven experience and success in a problem solving, you will be customer focused and be committed to resolving issues effective... Contract