https://jobs.co.uk/job/resolution-and-intervention-manager-mosscare-st-vincents-housing-msv-housing--65d7c9ca-330d-45c7-8697-cd7775fa7534 RSS feed for Resolution and Intervention Manager at Mosscare St Vincents Housing (MSV Housing). en-gb Sat, 10 Oct 2026 11:46:19 GMT https://jobs.co.uk/job/resolution-and-intervention-manager-mosscare-st-vincents-housing-msv-housing--65d7c9ca-330d-45c7-8697-cd7775fa7534 https://jobs.co.uk/job/resolution-and-intervention-manager-mosscare-st-vincents-housing-msv-housing--65d7c9ca-330d-45c7-8697-cd7775fa7534 Thu, 08 Oct 2026 23:00:00 GMT Location: Trafford Park | Salary: £53142 - £56373/annum | Type: Permanent | We're looking for an experienced and passionate leader to manage the day-to-day delivery of MSV's Complex Case Management Service. You'll oversee high-risk property cases involving vulnerability, disrepair, access challenges, legal action and regulatory compliance, ensuring customers receive a coordinated and customer-focused service.      Working across Property Care, Neighbourhoods, Compliance and Complaints, you'll lead a specialist team to drive case resolution, manage risk and deliver positive outcomes for customers. This is a unique opportunity to shape best practice, influence organisational improvements and make a real difference in some of our most complex and challenging cases.      What will our Resolution and Intervention Manager do;   Lead and inspire the Complex Case Management Team, ensuring high-quality case management, strong performance and exceptional customer outcomes.   Oversee a portfolio of complex, high-risk property cases, providing direction, challenge and support to drive timely and sustainable resolutions.   Coordinate multi-disciplinary responses across Property Care, Neighbourhoods, Compliance, Complaints and external partners to remove ... Permanent