Resilience Support Worker

Two posts 18.75 hours per week Home and community based Role summary one role based in Mendip/South Somerset the other Sedgemoor/Taunton and West Somerset The Resilience Support Worker provides practical, person-centred support to individuals and families experiencing financial hardship, crisis, or who are at risk of financial instability. The postholder will help people access crisis payments and other immediate support where eligible, build financial resilience, and connect with longer-term solutions that improve wellbeing and independence. This is a responsive, community-based role. It combines direct client support, community development and partnership working so that people receive the right help at the right time, while strengthening local responses to crisis and reducing the likelihood of future hardship. Key responsibilities Referrals, assessment and direct support Use the prioritisation system to triage referrals and assess need, ensuring urgent cases are responded to promptly. Carry out holistic, person-centred assessments for individuals requiring more in-depth support. Support individuals and families following a sudden financial shock, including loss of income, unexpected costs, illness or housing issues, and provide timely support to prevent escalation into crisis. Support access to crisis payments and other immediate financial support where eligible. Develop personalised support plans addressing immediate needs and longer-term resilience. Provide accurate ..... full job details .....