Residential Property Manager

Role OverviewThe Residential Property Manager will oversee the day-to-day management of a high-rise apartment block. The role includes responsibility for service charge budgeting, compliance with UK building safety regulations, and delivering exceptional resident services.Key ResponsibilitiesFinancial ManagementManage annual service charge budgets.Monitor expenditure and ensure costs are reasonably incurred under UK law.Provide transparent financial reporting to the RMC and residents.Building OperationsOversee maintenance, repairs, and statutory compliance (fire safety, health and safety).Manage contractors and suppliers, ensuring quality and cost efficiency.Implement building safety measures and regulations.Resident EngagementAct as the primary point of contact for residents.Handle queries, complaints, and service requests professionally.Organise resident meetings and circulate updates.Compliance and GovernanceEnsure adherence to Landlord and Tenant Act 1985, Section 20 consultation requirements, and RICS Service Charge Code.Maintain accurate records for audits and tribunal purposes.Staff and Contractor ManagementRecruit and supervise on-site staff (concierge, cleaners) if applicable.Ensure training and compliance for all personnel.Skills and QualificationsProven experience in block management or residential property management.Strong knowledge of service charge accounting and UK leasehold legislation.Excellent communication and organisational skills.Familiarity with ..... full job details .....