Residential Property Assistant

A well-established law firm located just a short walk from the beach is currently seeking a Residential Property Assistant to join its busy and friendly team. This position is ideal for a proactive and organised individual who enjoys working in a fast-paced legal environment and is looking to progress their career in residential conveyancing.

The firm is ideally looking to recruit for a full-time role; however, part-time hours will be considered for the right candidate.

Benefits

Annual leave - 4 weeks (20 days) paid annual leave. Entitlement increases after 5 years of continuous service. Pension Scheme - Automatic enrolment into the company pension scheme in line with statutory requirements. Staff outings approximately 3 times per year a chance to relax and socialise as a team.

The Residential Property Assistant will support the property team in the smooth progression of files from instruction through to completion. This role offers an excellent opportunity to join a supportive firm that values development and career progression.

Job Description

• The Residential Property Assistant supports the fee earner in managing residential conveyancing transactions.

• Handles administrative and legal support for sales, purchases, and re-mortgages of leasehold and freehold properties.

• The Residential Property Assistant uses initiative and self-management to progress files within their role and responsibility.

• Maintains strict confidentiality and professionalism at all times.

• Communicates with clients, estate agents, and solicitors in person, over the phone, or via email.

• Ensures effective file management and accurate documentation.

• Attends to clients, taking instructions and resolving queries promptly and professionally.

• Uses case management software to prepare legal correspondence and documents.

• Builds and maintains strong relationships with clients and introducers.

• Manages workload independently while maintaining quality and productivity standards.

• Prepares and dispatches outgoing mail and legal paperwork.

• Returns telephone calls within 2 hours or before close of business.

• Takes proactive steps to progress files within the limits of the Residential Property Assistant role.

• Follows all firm policies, procedures, and compliance requirements.

• Ensures excellent client and introducer service at all times.

Key Responsibilities

• Link post with the correct client file.

• Scan and digitally record all incoming mail.

• Log all phone calls and emails on the system.

• Verify client identification in line with anti-money laundering procedures.

• Return client phone calls within required timeframe.

• Produce contract documentation following firm protocols.

• Order searches and manage incoming results.

• Handle exchange of contracts and related correspondence.

• Set up files for completion and manage the completion process.

• Manage all post-completion tasks and file closure activities.