Residential Estate Manager

Residential Estate Manager Salary: £48,000 per annumWorking hours: Monday - Friday, 9:00am - 5:00pm ( 35 hours p/week )Location: Cross Harbour Development Information High-rise buildings 20 blocks Direct management of 6 staff, including an Estate Assistant Profile Our client is the UK''s leading residential property services provider, managing over 330,000 homes across 5,800 developments in England, Wales, and Scotland. With more than 40 years of experience and a team of 3,300 employees, the company partners with developers, investors, freeholders, and over 1,600 Resident Management Companies to deliver expert management and customer service across the residential sector. Responsibilities Ensure effective service levels and act as the representative towards customers, clients and developers as appropriate, ensuring all aspects of the development are fully presentable, serviced and properly maintained. Directly manage and support a team of 6 staff, including an Estate Assistant, providing leadership, guidance, training and performance management. Maintain effective working relationships with the committee of any Residents Association, RMC or RTM. Attend meetings as appropriate and identify and deliver ongoing training needs to support the team. Utilise appropriate internal and external methods and support to ensure the effective operation of the development. Conduct frequent reviews with direct reports, providing constructive feedback and coaching and ensuring KPIs and ..... full job details .....