Resident Support Worker (Night shifts) Maternity Cover

Night Support Worker (Maternity Cover) Full Time 37.5 hours per week Fixed Term (Maternity Cover) - 9 month contract Working Pattern: 3 x 12-hour night shifts (8.00pm 8.00am) on a rolling rota, plus 1.5 hours per week for meetings and training. Be there when it matters most. At YMCA South Midlands, we believe every young person deserves somewhere safe to belong, someone who believes in them, and the opportunity to thrive. You''ll play a vital role in creating a safe, welcoming and supportive environment throughout the night for our residents. While others are asleep, you''ll be there to provide reassurance, respond to emergencies and help residents through some of their most challenging moments. This is much more than a front-of-house role. It''s about building trust, promoting wellbeing and helping young people feel safe, heard and supported when many other services are unavailable. If you''re calm under pressure, naturally compassionate and able to balance empathy with professional boundaries, we''d love to hear from you. About the Role Working as part of our Housing and Support Team, you''ll help ensure our accommodation remains a safe and welcoming place for residents throughout the night. Your responsibilities will include: Providing a professional, friendly and welcoming front-of-house service. Being the first point of contact for residents, visitors and emergency services. Supporting residents experiencing emotional distress, mental health challenges or crisis ..... full job details .....