Resident Services Manager

Community Manager£45,000ManchesterBecome a community at a leading residential property company in the UK. In this permanent role, you will be responsible for delivering an exceptional customer experience to our residents, managing the day-to-day operations of our community, and ensuring the smooth running of our property portfolio. With a competitive salary of £45,000, this is an exciting opportunity to make your mark in the property industry.- Manage and coordinate a team of Resident Services Associates to provide a world-class customer service experience- Oversee the financial performance of your community, ensuring targets are met through effective budgetary control- Lead and develop your team, fostering a positive and inclusive work environmentPreferred Requirements: Proven experience in property management, with a strong understanding of the industry and the ability to navigate complex tenancy and compliance requirements Excellent customer service skills, with the ability to effectively manage complaints and resolve resident issues Strong financial acumen, with the ability to manage budgets and optimize rental performance Effective leadership and people management skills, with the ability to motivate and develop a team Proficient in the use of selected IT and data systems to support compliance, end-of-tenancy, and property management tasks Preferred Qualifications: Relevant property management or customer service qualifications Experience in the residential property ..... full job details .....
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