https://jobs.co.uk/job/resident-liaison-officer-skilled-careers--dcb0a5d2-e827-46b8-a5a6-a92b4faaf660 RSS feed for Resident Liaison Officer at Skilled Careers. en-gb Tue, 14 Jul 2026 00:55:23 GMT https://jobs.co.uk/job/resident-liaison-officer-skilled-careers--dcb0a5d2-e827-46b8-a5a6-a92b4faaf660 https://jobs.co.uk/job/resident-liaison-officer-skilled-careers--dcb0a5d2-e827-46b8-a5a6-a92b4faaf660 Sun, 12 Jul 2026 23:00:00 GMT Location: Brent | Salary: £23.00/hour | Type: Contract | Resident Liaison Officer (RLO) Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer Location: Brent, West London Rate: £23.00 per hour (Umbrella) Sector: Social Housing | Property Services | Retrofit & Decarbonisation Mileage: Business mileage reimbursed at 45p per mile About the Role We are looking for an experienced Resident Liaison Officer (RLO) to support the delivery of a social housing retrofit programme across West and South West London. As the main point of contact for residents, you will provide excellent customer service, keep residents informed throughout the works, and help ensure projects are delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works. Build strong relationships with residents and provide regular updates on project progress. Coordinate access and appointments with residents and site teams to minimise disruption. Respond to resident enquiries and resolve concerns professionally and efficiently. Support vulnerable residents with empathy and ensure their individual needs are considered. Maintain accurate records of resident com... Contract