https://jobs.co.uk/job/resident-liaison-officer-rullion-eon--c214219d-efb9-4efe-a781-2b1496cf1634 RSS feed for Resident Liaison Officer at Rullion - Eon. en-gb Fri, 07 Aug 2026 20:13:38 GMT https://jobs.co.uk/job/resident-liaison-officer-rullion-eon--c214219d-efb9-4efe-a781-2b1496cf1634 https://jobs.co.uk/job/resident-liaison-officer-rullion-eon--c214219d-efb9-4efe-a781-2b1496cf1634 Thu, 06 Aug 2026 23:00:00 GMT Location: Southampton | Salary: £16.33 - £18.71/hour | Type: Temporary | The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence CSCS card (Construction Skills Certification Scheme) Excellent communicatio... Temporary