https://jobs.co.uk/job/resident-liaison-officer-nelson-permanent-placements--c738a28a-cb97-421f-9811-5be526e9631d RSS feed for Resident Liaison Officer at Nelson Permanent Placements. en-gb Fri, 03 Jul 2026 23:00:48 GMT https://jobs.co.uk/job/resident-liaison-officer-nelson-permanent-placements--c738a28a-cb97-421f-9811-5be526e9631d https://jobs.co.uk/job/resident-liaison-officer-nelson-permanent-placements--c738a28a-cb97-421f-9811-5be526e9631d Thu, 02 Jul 2026 23:00:00 GMT Location: Telford | Salary: Negotiable | Type: Temporary | Nelson Permanent Placements are working with a leading retro-fit social housing contractor to recruit a residence liason officer to assist on projects in the Shropshire & Bridgnorth area. This is your opportunity to work as a Residence Liaison Officer for a company that has a focus on installing Kitchens, bathrooms and wetrooms. Key Responsibilities of a Tenant Liaison Officer: Provide advice and support to residents prior to the installations process. Identify vulnerable residents and assess any additional requirements to ensure appropriate support is in place. Ensure all resident data is handled securely and in full compliance with company and client GDPR policies. Respond promptly to any issues or concerns, working to deliver fair and reasonable outcomes. Manage the resident journey in accordance with client and company engagement procedures. Organise and deliver consultation sessions, and one-to-one meetings with residents regarding upcoming works. Conduct individual resident inductions, including an introduction to the process, scope of works, and photographic condition surveys of the property and personal belongings for reference. Complete resident prof... Temporary