Resident Liaison Officer

Permanent Full Time We are looking to recruit a Resident Liaison Officer to join our team covering Welwyn Hatfield and St. Albans. About the Role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You Candidates will have experience as a Resident Liaison Officer, ideally within social housing environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, you ll have excellent verbal, professional telephone manner and written communication skills. IT literate with experience working with all Microsoft programmes. An interest in decarbonisation works and experience with the EasyBOP system would be beneficial but are by no means essential. You must hold a clean valid UK driving licence and be willing to travel from property to property. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday and Bank Hols Enhanced Pension Plan Private Medical Insurance (Including 24hr GP) Life Assurance Share Save Enhanced Maternity and ..... full job details .....