https://jobs.co.uk/job/resident-liaison-officer-mmp-consultancy--70a2c273-ba6e-46a8-9a67-ca3bd0d34efc RSS feed for Resident Liaison Officer at MMP Consultancy. en-gb Thu, 25 Jun 2026 11:51:14 GMT https://jobs.co.uk/job/resident-liaison-officer-mmp-consultancy--70a2c273-ba6e-46a8-9a67-ca3bd0d34efc https://jobs.co.uk/job/resident-liaison-officer-mmp-consultancy--70a2c273-ba6e-46a8-9a67-ca3bd0d34efc Tue, 23 Jun 2026 11:51:17 GMT Location: City | Salary: 17.00-17.00 Hourly | Type: Contract | MMP Consultancy are seeking an enthusiastic Resident Liaison Officer to support the delivery of planned works programmes for a client based in Swindon.This is a key role focused on building strong relationships with residents, ensuring programmes run smoothly while delivering excellent customer service throughout potentially disruptive works.Key ResponsibilitiesManage resident consultation and engagement across a portfolio of up to 10 properties per week, ensuring all residents are informed and supported throughout works.Minimise disruption to residents by providing clear communication and proactive support during planned maintenance programmes.Develop and maintain effective communication channels, handling enquiries, concerns, and complaints with professionalism, empathy, and care.Liaise closely with Contract Managers and contractors to assist in the smooth and efficient delivery of works programmes.Maintain accurate call logs, trackers, and records, ensuring all resident interactions and programme updates are documented and up to date.Coordinate access arrangements and support re-scheduling where required to keep programmes on track and within budget.Contribute to community engag... Contract