https://jobs.co.uk/job/resident-liaison-officer-key-talent-solutions--6e8237ce-5cc9-4f92-96ea-31cc56f39983 RSS feed for Resident Liaison Officer at Key Talent Solutions. en-gb Wed, 10 Jun 2026 14:00:00 GMT https://jobs.co.uk/job/resident-liaison-officer-key-talent-solutions--6e8237ce-5cc9-4f92-96ea-31cc56f39983 https://jobs.co.uk/job/resident-liaison-officer-key-talent-solutions--6e8237ce-5cc9-4f92-96ea-31cc56f39983 Wed, 03 Jun 2026 11:53:52 GMT Location: London | Salary: 30000.00-30000.00 Annual | Type: Permanent | The KTS Group are seeking an experienced Resident Liaison Officer/Tenant Liaison Officer/Neighbourhood Office to support occupied residential re-cladding, fa ade remediation, and external refurbishment projects. This is a dedicated site-based role on one assigned project, acting as the key link between residents, client representatives, and site teams throughout the delivery of works. The Role You will be responsible for: Acting as the primary point of contact for residents throughout the project Carrying out resident consultations before works commence Explaining programmes, access requirements, timelines, and potential disruption Providing regular project updates and communication to residents Coordinating access appointments with tenants, leaseholders, and resident representatives Managing resident enquiries, concerns, and complaints professionally Maintaining accurate records of communications, complaints, vulnerabilities, and actions taken Preparing and distributing newsletters, notices, letters, and resident communications Attending site meetings, progress meetings, and resident engagement sessions Supporting site teams in maintaining customer satisfaction and reducing resid... Permanent