https://jobs.co.uk/job/resident-liaison-officer-invision-group--807e305e-ec15-4b2d-961e-dc1846b495f2 RSS feed for Resident Liaison Officer at Invision Group. en-gb Mon, 27 Apr 2026 02:49:02 GMT https://jobs.co.uk/job/resident-liaison-officer-invision-group--807e305e-ec15-4b2d-961e-dc1846b495f2 https://jobs.co.uk/job/resident-liaison-officer-invision-group--807e305e-ec15-4b2d-961e-dc1846b495f2 Sun, 29 Mar 2026 23:00:00 GMT Location: Lambeth | Salary: £30000 - £35000/annum + Comprehensive Benefits Package | Type: Permanent | Resident Liaison Officer – Social Housing / Refurbishment Location: London (Waterloo & Site Based – must live within 1 hour) Salary: £30,000 – £35,000 + Package Hours: Monday to Friday, 08:30 – 17:00 A well-established contractor is looking to appoint a Resident Liaison Officer to support the delivery of refurbishment and maintenance works across social and affordable housing projects in London. This is a key, customer-facing role where you will act as the main point of contact between residents and site teams, ensuring clear communication, minimal disruption, and a positive overall experience throughout the lifecycle of works. The Role: As Resident Liaison Officer, you will be responsible for managing resident relationships and supporting project delivery through effective communication and coordination. Key responsibilities include: • Acting as the primary point of contact for residents during works • Communicating project timelines, updates, and changes via home visits, letters, and digital platforms • Responding to queries, concerns, and complaints in a timely and professional manner • Handling sensitive situations with empathy and a solution-focused approach • C... Permanent