https://jobs.co.uk/job/resident-liaison-officer-daniel-owen-ltd--a9baaa36-7719-4d3e-b749-87014d2ec288 RSS feed for Resident Liaison Officer at Daniel Owen Ltd. en-gb Thu, 17 Sep 2026 00:58:24 GMT https://jobs.co.uk/job/resident-liaison-officer-daniel-owen-ltd--a9baaa36-7719-4d3e-b749-87014d2ec288 https://jobs.co.uk/job/resident-liaison-officer-daniel-owen-ltd--a9baaa36-7719-4d3e-b749-87014d2ec288 Tue, 15 Sep 2026 23:00:00 GMT Location: Manchester | Salary: £30000/annum | Type: Permanent | Resident Liaison Officer (RLO) Temp - perm | Property Services Location: North West, with regular travel across the region Salary: -30,000 per annum + Car Allowance Start Date: November 2026 Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a well-established property maintenance company who is seeking an experienced Customer Liaison Officer to join their team on a long-term project across the North West. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to res... Permanent