https://jobs.co.uk/job/resident-liaison-officer-daniel-owen-ltd--42996ea1-af45-4ba9-b4f1-097d496e7245 RSS feed for Resident Liaison Officer at Daniel Owen Ltd. en-gb Mon, 25 May 2026 00:21:47 GMT https://jobs.co.uk/job/resident-liaison-officer-daniel-owen-ltd--42996ea1-af45-4ba9-b4f1-097d496e7245 https://jobs.co.uk/job/resident-liaison-officer-daniel-owen-ltd--42996ea1-af45-4ba9-b4f1-097d496e7245 Mon, 18 May 2026 23:00:00 GMT Location: Sunderland | Salary: £30000 - £32000/annum | Type: Permanent | Resident Liaison Officer Location: Sunderland (site-based with travel) Contract: Temp-to-Perm Hours: Monday-Friday | 8:00am-4:30pm Salary: -30,00032,000 Start: ASAP (subject to notice) The Role We''re recruiting an experienced Resident Liaison Officer to support a retrofit programme across Sunderland. This is a temp-to-perm opportunity, offering long-term prospects for the right person. You''ll be the key point of contact for residents throughout the works - keeping customers informed, coordinating access, resolving concerns, and ensuring the programme is delivered smoothly with a strong customer-first approach. This position involves travel between sites, so you must have a full UK driving licence. Key Responsibilities * Lead resident and community engagement activities and build strong local relationships * Proactively communicate upcoming works, timescales and expectations (letters, calls, face-to-face visits) * Act as the main point of contact for resident queries, concerns and feedback * Coordinate access arrangements and appointments to support delivery teams * Resolve access/resident-related issues quickly, escalating where appropriate * Maintain accurate... Permanent