https://jobs.co.uk/job/resident-liaison-officer-csc-recruitment-ltd--e8446ecf-b221-423f-bf9c-7f81b87e4547 RSS feed for Resident Liaison Officer at CSC Recruitment Ltd. en-gb Wed, 29 Jul 2026 17:59:58 GMT https://jobs.co.uk/job/resident-liaison-officer-csc-recruitment-ltd--e8446ecf-b221-423f-bf9c-7f81b87e4547 https://jobs.co.uk/job/resident-liaison-officer-csc-recruitment-ltd--e8446ecf-b221-423f-bf9c-7f81b87e4547 Tue, 28 Jul 2026 23:00:00 GMT Location: Lambeth | Salary: £28000 - £33000/annum | Type: Permanent | We are seeking an experienced Resident Liaison Officer (RLO) to join a growing construction team. The successful candidate will act as the key point of contact between residents, clients, and site teams, ensuring excellent customer service throughout the delivery of planned works, refurbishment, maintenance, and construction projects. Applicants must have a full UK driving licence and access to a vehicle and possess a minimum of 3 years'' experience working as a Resident Liaison Officer within the construction, social housing, or planned maintenance sector. Key Responsibilities Serve as the primary liaison between residents and the construction project team. Build and maintain positive relationships with tenants, residents, housing officers, and stakeholders. Conduct resident consultations prior to works commencing. Keep residents informed of project timelines, disruptions, access requirements, and progress updates. Arrange and attend tenant meetings, site visits, and drop-in sessions. Resolve complaints and enquiries promptly and professionally. Manage vulnerable resident cases, escalating concerns where necessary. Record and maintain accurate resident communica... Permanent