Resident Liaison Officer

Resident Liaison Officer -Kingston upon ThamesUp to 33k car or car allowanceWe are currently seeking a dedicatedResident Liaison Officerto work with our leading main contractor in the social housing sector, operating on a planned maintenance/refurbishment project in Kingston Upon Thames. Based on site inKingston you will be a vital link between the site team, residents, and clients. You will be working on a planned refurbishment decarbonisation projectso knowledge of this will be useful.Key Responsibilities:Booking appointments and managing schedules.Handling resident complaints and issues with professionalism and efficiency.Maintaining property records and conducting validation and customer satisfaction surveys.Facilitating communication between all stakeholders for a seamless project experience.Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.Requirements:Previous experience working on planned maintenance projects as a Resident Liaison Officer (RLO) is essential. 12 monthsExceptional communication skills and ability to work collaboratively.IT proficiency and adaptability to on-site operations.Ability to work independently and as part of a team.Strong interpersonal skills and a proactive attitude.Ambitious, innovative, and self motivatedMust have driving licenceIf you meet the criteria above and relish the idea of working for a well-established business where you will be supported to thrive in your career and rewarded with a competitive salary and package, we’d love to hear from you. Please contactLucy Van der Guchtat Build Recruitment 07879715700, or emaillucy.vandergucht@buildrec.comfor more ..... full job details .....