Resident Liaison Officer

Job Title: Resident Liaison Officer Job Type: Permanent, Full time Location: Grantham Rate of pay: £28,250k Are you a Resident Liaison Officer looking for work?ARC are currently looking for a Resident Liaison Officer.For this position, you must be able to do the following: To ensure and maintain the resident liaison daily diary, record any incidents, and record all appointmentsUnderstand the works, programme and scope of worksProvide site reports and updates for client and site managementPrepare and distribute all communications to residentsEstablish a resident s charter, maintain files, keep a log of complaints and any query s that would come inCompile, devise and implement procedures and administration to compliment your roleBe available for residents meetings, and meetings with the client as and whenSite meetingsHousing officers, estate developments or joint management board meetingsCarry out pre visits to each neighbouring resident to explain the planned works and assist them in understanding the processLetter process for the neighbouring property s explaining all worksRegular checks on residents throughout the day and the end of the working dayAny claims, compensation and complaints are dealt within a time scale and with care You must have previous proven experience in social housing, knowledge of roofing and kitchens, health and safety knowledge and occupied refurbishment knowledge.Please contact our Maintenance Recruitment specialists if you are available for this ..... full job details .....