Resident Involvement Officer

The Resident Involvement Officer will play a key role in engaging with residents, ensuring their voices are heard and their feedback is incorporated into decision-making processes. This temporary opportunity in Leeds is ideal for someone passionate about community engagement within the not-for-profit sector.Client DetailsThis is an opportunity to join a respected organisation in the not-for-profit sector, known for its commitment to providing high-quality housing and community-focused services. The organisation operates as a medium-sized entity and focuses on delivering impactful initiatives that improve residents'' lives.DescriptionDevelop and implement strategies to enhance resident involvement in organisational decision-making processes.Organise and facilitate meetings, workshops, and events to gather resident feedback and foster collaboration.Act as the main point of contact for residents, addressing their queries and ensuring their concerns are escalated appropriately.Coordinate surveys and other feedback mechanisms to assess resident satisfaction and identify areas for improvement.Work closely with the property department to ensure resident needs are reflected in service delivery.Maintain accurate records and produce regular reports on resident engagement activities and outcomes.Promote inclusivity and ensure that all residents have equal opportunities to participate in initiatives.Support the development of policies and practices that incorporate resident ..... full job details .....