https://jobs.co.uk/job/resident-experience-assistant-poplar-harca--93cba54d-0afa-49ca-a20e-0ecce7553171 RSS feed for Resident Experience Assistant at Poplar Harca. en-gb Mon, 28 Sep 2026 00:13:47 GMT https://jobs.co.uk/job/resident-experience-assistant-poplar-harca--93cba54d-0afa-49ca-a20e-0ecce7553171 https://jobs.co.uk/job/resident-experience-assistant-poplar-harca--93cba54d-0afa-49ca-a20e-0ecce7553171 Sat, 26 Sep 2026 11:53:47 GMT Location: London | Salary: 32112.00-32112.00 Annual | Type: Permanent | Resident Experience Assistant Location: Poplar Salary: £32,112 - £32,571 per annum Vacancy Type: Permanent, Full Time (35 hours per week) Closing Date: 2nd of October 2026 Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration. An opportunity has arisen within our Compliance team for a Resident Experience Assistant. The Resident Experience Assistant is responsible for providing administrative support to the Head of Resident Experience. They play a crucial role in delivering a fast, efficient, and value-for-money service that consistently achieves high levels of resident satisfaction. Postholder''s Responsibilities: Update systems, databases and trackers accurately, and in timely manner Collate information for complaints and access cases Organise, interrogate, and update data in accordance with Poplar HARCA s policies and procedures Raise orders in line with the organisation s policies, procedures and obligations Liaise with residents, internal teams, contractors and solicitors Respond to emails and administrative service requests from contractors, suppliers, solicitors and colleagues Prepare r... Permanent