Resident Experience Assistant

Resident Experience Assistant - South East London - £30,000 + 10% Discretionary BonusMy client, an award-winning real estate company that has been running for over 100 years are looking for a Resident Experience Assistant join their personable team in South London, assisting on a PRS estate of around 250+ units.Do you want to work within a vibrant community delivering outstanding customer service? This pivotal role offers the opportunity to foster strong resident relationships, orchestrate engaging events, manage the social media and ensure an exceptional living experience for the onsite residents. If you thrive in a dynamic environment and enjoy connecting with people, this is your chance to shine and contribute to a thriving community.As the Resident Experience Assistant, you will be dedicated to driving exceptional service at all times.Key ResponsibilitiesDeliver outstanding customer service to residents and visitors, acting as the first point of contactOrganise and host monthly resident events and initiatives to foster community engagementFacilitate resident-led events and quarterly meet-and-greets to strengthen community bondsManage social media channels, creating engaging and relevant content for residentsOversee amenity space bookings and coordinate tenant services through third-party providers and in-house teamsMaintain up-to-date communication via various channels, including social media, newsletters, and noticesSource and negotiate special offers and discounts from ..... full job details .....